Your Care Team

At Lakeridge Health, we work as a team to deliver high quality health care to you and your family. Below is a list of some of the health professionals you might meet when you visit us.

Addictions Counsellor

Addiction Counsellors help their clients to stay away from drugs, alcohol or gambling.

Chaplain

Hospital Chaplains can help patients and families find meaning and a sense of hope in their experience. Chaplains meet individually with patients and families, and also lead group programming such as hymn sings.

Child and Youth Worker

Child and Youth Workers help young people build self-esteem, heal and create positive relationships.

Dietitian

Dietitians help people make food choices that will improve their health. They take each patient's unique needs into account and work closely with other health professionals to make sure their patients receive the right intake of fluids and foods.

Doctor (also called a physician)

Doctors are medical professionals who have earned a Doctor of Medicine (MD) degree. They may also have further training in specialty areas. To practice at our hospitals, Doctors apply for permission through a process called applying for privileges.

Food Service Associates

Food Service Associates work in our hospital kitchens. At mealtimes, they transport meals to all of the patients who are staying with us.

Genetics Counsellor (Cancer)

Genetics counsellors provide information about how to manage the risk for cancer based on personal and family medical histories, as well as genetic blood testing.

Medical Physicist and Radiation Safety Officers

Medical physicists review treatment plans for accuracy. They are also responsible for ensuring radiation levels are safe and that radiation equipment functions safely through quality control testing and calibration.

Nurse Practitioner

Nurse Practitioners (NPs) are registered nurses who have gone through further education and training. They are able to order and interpret diagnostic tests, communicate diagnoses, prescribe certain medications and perform selected procedures.

Occupational Therapist

Occupational Therapists help people participate to their potential in their daily occupations - including all of the hobbies, errands, paid work and activities that make up daily life.

Oncologist

Oncologists are doctors that specialize in the treatment of cancer. Medical oncologists treat cancer using medications such as chemotherapy drugs, while radiation oncologists treat cancer using radiation.

Oncology Dietitian

Registered dietitians can provide information about the benefits of good nutrition, managing eating-related side effects of cancer, as well as information about food safety issues for people with weakened immune systems.

Oncology Nurse

Oncology nurses have specialized knowledge and experience in caring for people with cancer. They provide information and support for your diagnosis and treatment plan, and help you to manage your side effects.

Oncology Pharmacist & Pharmacy Technician

Oncology pharmacy staff prepare, mix, and distribute cancer drugs and other medications. They provide patient education about medications used for treatment of cancer and medication used to manage the side effects of cancer treatment.

Oncology Social Worker

Oncology social workers provide counseling, education, information services, and referrals to community resources to people with cancer and their families and friends.

Patient Care Specialists/Managers

Each area of our hospital has a Patient Care Specialist and a Patient Care Manager - experienced health care professionals who are in charge of the day-to-day operations of their area. If you have a concern that you are not able to resolve with your care team, you can ask to speak with the Patient Care Specialist or Manager for your area.

Patient Relations Representative

The Patient Relations Representative can help if you have questions or concerns that your care team has not been able to address to your satisfaction.

Pharmacist

Pharmacists are experts in medications. At our hospital, they provide medication information to healthcare professionals, patients and families. When an order for medication comes in, the pharmacist checks that the dose is appropriate and that the medication ordered is the best choice for the patient. If the pharmacist feels there is a better choice, he or she will make a recommendation to the patient's care team.

Phlebotomist

Phlebotomists draw blood from patients for lab tests and procedures.

Physiotherapist

Physiotherapists are dedicated to helping people regain mobility that has declined because of an injury, illness or aging.

Radiation Therapist

Radiation therapists play a role in all phases of radiation therapy treatment - from treatment simulation and planning through to treatment delivery and monitoring.

Recreation Therapist

Recreation Therapists engage patients in activities that maintain their physical, cognitive, social and emotional abilities. In our hospital, recreation therapists run group programs such as crossword puzzles, sing-a-longs and painting.

Registered Nurse

Registered Nurses (RNs) are found throughout our hospitals. They have the knowledge, skill and judgment to provide direct patient care.

Registered Practical Nurse

Like RNs, Registered Practical Nurses (RPNs) are found throughout our hospital and provide direct patient care.

Respiratory Therapist

Respiratory Therapists help people keep breathing by maintaining their heart and lung function. They provide advanced life support for extremely ill patients, help babies who have trouble breathing and stabilize high-risk patients who need to be moved by air or ground ambulance. Respiratory Therapists work with all age groups and use advanced medical technology.

Service Associate

Service Associates maintain a clean, tidy and healthy hospital environment. They know the correct cleaning products and techniques to use on the specialized surfaces and equipment throughout the hospital.

Social Worker

Social Workers support patients and families who are experiencing change, loss, and family stress. They help patients and families navigate the health care system and provide information about community resources.

Triage Nurse

The Triage Nurse is the first person you will see when you come into the Emergency Room. The Triage Nurse will ask you questions about your symptoms and reasons for visiting the ER, and direct you where to go next.

Unit Clerk

Unit Clerks work in each patient care unit of the hospital. They help with administrative work, book patient appointments, and can help direct your questions to the right person.

Volunteer

We are fortunate to have many dedicated volunteers throughout our hospital. All of our volunteers complete a rigorous screening process before they join us. Volunteers take on a wide range of duties, from directing visitors in our lobbies to running our gift shops.