Person-Centred Care

At Lakeridge Health we're committed to providing Person-Centred Care for patients, residents, clients, families, and essential partners-in-care (EPCs).

This means, we will partner with you and those who are supporting you throughout your care journey, to achieve a positive and meaningful health-care experience.We will take the time to understand what matters most to you, and who you are as a person, in order to provide safe, efficient, and compassionate care.

As an organization dedicated to quality and continuous improvement, we continue to capture the voice of our patients, residents, clients, families, and EPCs and act on the feedback we receive.

Please keep reading to learn more about our Person-Centred Care initiatives and to get a preview of some upcoming work that will enhance Person-Centred Care at Lakeridge Health.